What size image should I send? Typically the larger the better. In most case 300 PPI is great for smaller page sizes. For the larger pages sizes 200 PPI is fine. How can I specify a specific border size? When placing your order in the Special Instructions section you can specify the border size. The default border size is 1/2 inch on each side unless specified otherwise. We will size you image as large as possible on to the paper size selected unless you instruct otherwise.   How are the prints shipped? The prints are shipped flat in Stay Flats boxes. There is an acid free sheet of Glassine paper that covers the printed parts of paper to ensure quality of print. How long will it take? Normally it will take 2 - 3 days before the print is shipped. Can I order additional prints? Yes, at the time of placing your order you can select how many prints. How can I calibrate my screen to ensure that what I see is the same as what is printed? Please visit the Pixarra forum for calibration tips. Can I request a sample print? Yes. You can request a sample print from Epson on their website by selecting Epson Stylus Pro 3880 (Printer Selection) and Fine Art (Media Type).  You will be sent a sample print on Epson Velvet Fine Art Paper, a brochure, and a media guide. For more details please visit the Pixarra forum. Copyright © 2012 Pixarra Inc. All rights reserved. Fine Art Printing Terms and Conditions